line cook

sous chef

security officer

busser

steward

Muckleshoot Casino Resort

What is the best part of working at the company?
Working at the Muckleshoot Casino was one of the greatest blessings of my life. From day one, they treated me and my family with genuine respect, kindness, and love. It was more than just a job—it was a community that looked out for us and consistently provided support when it mattered most.
The Muckleshoot Casino gave me opportunities, stability, and a sense of purpose. I even met my current amazing wife while working there, and she is still proudly employed with the casino to this day. We’re happily married and deeply grateful for the role the Tribe played in bringing us together and continuing to support our family.
Without question, the Muckleshoot has been the best workplace I’ve ever experienced. I’ll always be thankful for the positive impact they’ve had on my life and the lives of those I love.

What is the most stressful part about working at the company?
In a 24/7 casino environment, maintaining consistent food quality and presentation at all times was a major challenge. You had to enforce high standards even during peak rushes or staff shortages, knowing that a slip in quality could reflect poorly on the Muckleshoot Brand could be a little stressful at times, but I had high levels of support from upper management at all times..

What is the work environment and culture like at the company?
The work environment at Muckleshoot Casino was dynamic and full of opportunity. One of the most positive aspects was the potential for advancement. The casino offered a clear path for career growth, supported by generous benefits like two annual bonuses and paid time off. Management showed a commitment to employee development, and hard work didn’t go unnoticed. It truly felt like a place where, if you put in the effort, you could move up and build a long-term career.

What is the best part of working at the company?
Working at the Muckleshoot with great experience working with great workers and great management add meeting customers and serving them and listen to their stories. I always was amazed how Muckleshoot always renovate the bathrooms for the guest and redo the restaurants to make them look really really nice restaurants really fantastic to go to. I loved working there. Also when I was cafeteria lady. It was a great experience, serving the employees their lunch eating areas cleaned and the continents filled so be there for them to grab them. Go sit down and eat. 

What is the most stressful part about working at the company?
Learning process and trying to do the job very well also like bonuses we get in the summer and Christmas and they also would Thanksgiving give us turkeys frozen turkeys and Christmas. The hams and the pay was good.

What is the work environment and culture like at the company?
Environment at the Muckleshoot well it’s a gambling casino and all kinds of people from life come in to experience the gambling and the restaurants and the entertainment and and of course you always have that smell of cigarettes in the air and hear all the gambling machines, singing and singing, very colorful lights in it That creates a place where customers just love to go try their luck and have good food. 

What is a typical day like for you at the company?
Getting to work and get there about 30 minutes before your shift starts and then you have something to eat and then go relax and then go get your stuff and clock in then you start doing the job in the restaurant upfront and then also when you in the back working in the kitchen That’s about it

Work-life balance
Work-life balance at Muckleshoot Casino is pretty normal I guess for most departments. The real struggle comes when the hiring process takes so long that too many people give up and each department is always short handed.

Pay & benefits
My pay and benefits at Muckleshoot Casino are meh. Benefits are alright, they’re worse now than when I originally started 5 years ago. Pay? I mean it’s not enough for some departments, but too much for other departments. When the casino shut down from COVID, all employee raises and bonuses were halted for the foreseeable future. Meanwhile the tribal council was still making sure the tribal members got their percaps (higher than last year, like every year).

Job security and advancement
In terms of job security at Muckleshoot Casino, I think it’s hard to get fired. Attendance is what gets most people fired.

Management
In general, managers at Muckleshoot Casino are meh. Each department has different managers that are typically okay. The directors are typically out of touch and don’t see/understand what actually happens on the floor. So they make calls that no one agrees with that only make things harder.

Culture
Collaboration with my colleagues at Muckleshoot Casino is easy.

Overall
My experience working at Muckleshoot Casino made me hate the casino industry. If I could go back to my initial application I wouldn’t submit one. The casino industry in general in such a toxic work environment it’s sickening. They preach “oh we’re for fun!” But if you work on the floor you will quickly realize it’s a LOT of the same people gambling money they don’t have that pays your bills.

go to work at either 4pm or 5pm , work out in the front poker room where live games are held until 5:30 pm then go to tournament room in the back and set up for nightly tournaments , start taking sign-ups at 6pm and start tournament by 7 pm , usally have between 40 and 100 players for tournaments depending what night it is,,,had to learn all the TDA rules for the tournaments , so as to run a tournament players would come back to every week because of the professional way they are run and they can have a good time and not be bothered by annoying poker players who have their own set of rules they think tournaments should be run by,,,,,like most businesses we have great employee's and some not so great but for the most part it is a well run room,,,,hardest part is keeping tempers from flaring up to much when players get their hands beat by a bad call or loose bet and get upset and words between players are spoken , some of our monthly promo's go over so well we don't have enough staff sometimes to handle them well,,,, we have two major tournament events , with lots of added money so players from all over the northwest show up to play , these are alot of work to put on but are great fun to do

What is the best part of working at the company?
The Muckleshoot tribe  is extremely generous and thoughtful towards the Muckleshoot Casino team members. Treat  you like family.

What is the most stressful part about working at the company?
In my experience It seemed the more you know, and more experience you have you will most likely you will  be overworked as the overall experience level in certain departments lacks severely. Essentially, you will be milked for your experience and knowledge. 

What is the work environment and culture like at the company?
Overall a great group of people across the board. Lots of long time tenured employees. Like any job can be very stressful at times, mainly due to extremely poor communication and planning by upper management. 

What is a typical day like for you at the company?
People work very hard to meet their goals and to fill the reason of being there and getting paid. And of course there’s exception of the team members that just do the bare minimum. And some really don’t work at all. That is if they even show up to work? Sad to see.

Work life at a casino is already less than desirable. So add a work life that few desire with poor management and a lack of morale, and you've a got a workplace with a horrible turnover rate because few management remember important things to ensure team member happiness. The company is constantly trying to "fix" problems while unintentionally losing the drive of their current employees. Poor communication and a lack of good leadership continues to drive out the best employees they have to offer, as well as long time guests who see the issues as well. Most team members have been with the company over a decade, and the bonds with other team members and other guests along with the unbeatable benefits package are the only thing keeping this company staffed.

Muckleshoot Casino is not perfect. Like everything else in existence it has it's flaws. However, they do strive to compensate by being open and loving of their employees. They treat employees like family. Benefits include a team dining room with one free meal (restaurant style) per shift with an unlimited salad bar and an onsite shower in either employee restroom. Employees receive 20% off everything over $1, with the exception of alcohol and all forms of gambling as employees may not consume alcohol on the premises regardless of their work schedule. Full-time employees will also receive full medical/dental and vision with the option to add family at an additional cost. They do a very extensive background check and laboratory style UA.

I worked at the muckleshoot for 10 years.  Starting in the deli and moved to the gift shop.  Ultimately I ended up in the VGD department.  Worked closely with the guests on the floor. Walking was something that never stopped unless needed to fix a machine or help guests.  Holidays were very high stress with the casino usually busy.  Expected to keep alert and handle multiple guests as once as well as still listen for instructions over the department radio.  Learning quickly was necessary on a daily basis.  Not only did we have to keep up with guests but with new games and machines.  Placement and how they play.  
my co-workers were amazing people and enjoyed working with them every day.  

i enjoyed working there and would go back in a heartbeat. 

Working at Muckleshoot casino is very fun! Some days are slow and some days a very busy. You'll love it when its a busy day or night because that's when your moving around nonstop and time flies by. I learned that working for the casino you have to deal with guest that are just trying to give you a hard time. As for management, there's so many supervisor there to help and watch over you. The best part about working at Muckleshoot are the co-workers. You'll learn to get a long with one another. The hardest thing about working as a beverage server is constantly walking back and forth with a full tray of drinks. I enjoyed working with the guest and co-workers. You have to make friends... so that work can fly by fast!

I've been with Muckleshoot Casino for almost 4 years and I've been blessed they have been pleased with me. It's a great company and they are generous to both team members and guests alike. The management has been supportive and appreciative for what I offer and my co-workers seem to feel the same. I believe the hardest part of my job could be during the late nights when over stimulates guests come in demanding anything they feel they're entitled to but I find it rewarding when I can make them laugh and enjoy being with us at the time. I've learn patients and compassion go a very long way when dealing with the public in general.

Top Job Titles	Average Salary
Line cook 42 salaries reported	$23.41 per hour
Sous chef 29 salaries reported	$62,813 per year
Security officer 39 salaries reported	$24.92 per hour
Busser 48 salaries reported	$16.98 per hour
Steward 33 salaries reported	$21.11 per hour

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